Privacy
Privacy notice
What we collect, why, and how to see, fix or delete it. We do not sell your data or use ad trackers.
Last updated September 24, 2026
Who we are
Azov Diamonds, an online jewelry store in Oregon, USA ("we", "us"). "You" means anyone who visits, orders or writes to us.
What we collect
- Orders: name, email, phone, shipping and billing address, items (stone, metal, carat, ring size), engraving text, order status and history.
- Payment: Stripe takes your card; we never see or store your full card number. Stripe gives us the card brand, last four digits, issuing country and check results (address and security code match, bank verification, fraud risk score).
- Fraud checks: we compare shipping and billing addresses, past orders from the email and Stripe's risk results. Unusual orders are held for a person to review before anything is made or shipped.
- Custom requests and messages: name, email, your description, phone and budget if given, and the IP address (to stop spam).
- Server logs: IP address, browser type and pages requested, for security, abuse limits and fixing problems.
- No sensitive data (race, religion, health, precise location). We do not buy data about you.
How we use it
- Make, ship and deliver your order; send confirmation, tracking and refund emails.
- Answer questions, handle returns and defect claims.
- Prevent fraud and card testing; answer chargebacks with the order facts.
- Keep the records tax and accounting law require.
- No marketing email unless you ask. We never use it to show you ads elsewhere.
Who sees it
- Stripe: payments and fraud checks. Its own privacy policy covers its checkout page.
- Carriers (USPS, UPS, FedEx): name, address and phone on the parcel.
- Email service: sends order emails.
- Hosting provider: stores orders on US servers.
- Our workshop: what it needs to make your piece (metal, stone, size, engraving).
- Authorities: only when the law requires it or to report fraud.
- We do not sell your personal information or share it for targeted advertising.
Cookies and your bag
- No advertising cookies, analytics cookies or third-party scripts.
- Your bag and shipping or pickup choice stay in your browser's local storage. They reach us only at checkout.
- To remove them, empty your bag or clear this site's data.
- Stripe's checkout page uses its own cookies for payment and fraud prevention.
How long we keep it
- Orders: as long as tax and accounting law requires (generally 7 years), and while a defect claim, return or chargeback is still possible.
- Custom requests that do not become orders: deleted when no longer needed, or sooner if you ask.
- Server logs: only as long as needed for security and fixes.
Your rights
In any state, you can ask us to:
- Show your data, in a copy you can take elsewhere.
- Correct it.
- Delete it, except what the law requires us to keep (such as tax records of a paid order).
- Name who we shared it with.
- Not sell or share it for advertising (we already do not). We treat a Global Privacy Control signal as this request.
- California: these rights apply under the California Consumer Privacy Act, including the right not to be treated differently for using them.
- Oregon: these rights apply under the Oregon Consumer Privacy Act, including a list of the specific third parties we disclosed your data to.
- Other states with similar laws: the same rights, and we give them to everyone.
How to ask
- Write to us from the email on your order so we can confirm it is you. Someone you authorize can ask with your signed permission.
- We answer within 45 days, never charge, and never treat you differently for asking.
- If we say no, we explain why. Appeal by replying; we decide within 45 days.
- Still unhappy: Oregon Attorney General (doj.state.or.us), or California Attorney General (oag.ca.gov) if you live in California.
Security
- Encrypted connection only. Payments by Stripe. Only the people who run the store see orders.
- No system is perfectly secure. If a breach affects your data, we tell you as the law requires.
Children
The store is for adults. We do not knowingly collect data from children under 16. If a child gave us data, tell us and we delete it.
Changes
We update the date at the top when this notice changes. A change affecting data we already hold applies only after we tell you.
Contact
Contact page. Azov Diamonds, Oregon, United States.
